Customer Service Representative

Arow Global

An exciting opportunity in the Customer Service Department with this dynamic and fast-growing business awaits the right candidate. This is a busy, high-volume, friendly environment that will suit an organized person with a great eye for detail and plenty of team spirit.

Duties of the position: • Customer order entry • Issuing RMA’s and working w/field service reps • Provide status reports to customers • Provide shipping paperwork to customers • Provide quotes & bids to customers • Attach prints to work orders • Enter pricing into inventory system (serve as backup to Pricing Coordinator) • Create assembly books for production • Create assembly load tags for production • Invoicing • Creating SOP’s • Assist CS Manager with projects and other duties as time allows

Desired Qualifications: • Prior customer experience in a mfg. setting required. • Scheduling background a plus. • Strong oral and written communication skills • Ability to interact with vendors, customers (both internal and external) • Strong organizational and time management skills a must. • Above average computer skills. • Creative thinker with the ability to “think outside the box” to help improve our processes and procedures. • Ability to work well under pressure • Attention to detail a must • ERP/MRP experience required; expose to Syteline a plus

924 N. Parkview Circle
Mosinee, WI 54455

Customer Services

July 24, 2014 (1 month, 3 weeks ago)

August 23, 2014

Full Time

Experienced/Specialist

Mona Kraft
careers@arowglobal.com
http://arowglobal.com/corporate/careers

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